Knowledge Base
Frequently Asked Questions
Everything you need to know about fixing activity files with Re-Track.
File Support
SEC_01Which file formats does Re-Track support?
expand_moreDoes it work with Wahoo, Coros, or Suunto files?
expand_moreCan I upload a file exported from Strava or Garmin Connect?
expand_moreData & Privacy
SEC_02Does Re-Track store my activity files?
expand_moreDo I need to create an account?
expand_moreIs Re-Track free?
expand_moreTroubleshooting
SEC_03Why is my distance showing as 0 km?
expand_moreMy file won't upload — what should I check?
expand_moreGarmin Connect or Strava rejected my corrected file — why?
expand_moreExporting & Replacing Files
SEC_04How do I export my activity file from Garmin Connect?
expand_moreHow do I export my activity file from Strava?
expand_moreHow do I export from Wahoo, Coros, or other devices?
expand_moreWhy do I need to delete the original activity before re-uploading?
expand_moreHow do I delete an activity on Garmin Connect?
expand_moreHow do I delete an activity on Strava?
expand_moreHow It Works
SEC_05How does Re-Track actually fix the file?
expand_moreDoes Re-Track move my GPS route or change my map trace?
expand_moreWhich stats can I edit?
expand_moreAdvanced Tools
SEC_06What is the Field Stripper and when would I use it?
expand_moreHow do I change the date and time of my activity?
expand_moreWhat does the Power Adjuster do?
expand_moreCan I change the device shown in my activity file?
expand_moreWhat does the Peak Remover do?
expand_moreStill have questions?
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